Results 1 to 11 of 11
  1. #1
    Enthusiast
    Join Date
    Sep 2017
    Location
    NJ
    Posts
    189

    Cant Stop Car From Automatically calling 911 HELP

    I'm having an issue I cannot figure out. I have a scan tool and everything but still can't sort this one and am looking for guidance from someone who's an expert on Dodges.

    My fairly recently acquired 2016 viper will automatically call 911. Sometimes it happens immediately when I turn the ignition on, sometimes it happens after the car has been sitting for a minute or two (not running), sometimes it happens when it's running. Basically sporadically the car decides to call 911 but certainly within the first few minutes of ignition being on it happens.

    I purchased this car knowing a deer had previously run into the passenger side door, causing the airbag to deploy on that door. The entire door has been replaced from a parts car. With the scanner I can see the VIN of the parts car and the VIN of my car recognized by the passenger door module. However, and I don't know if this is related to the 911 calls or not, the only error I cannot clear with the scan tool is U0200-00 Lost Communication with passenger door module.

    The seller of the car (a fellow GenV owner with a blue TA2.0, who is on this forum) was/is, not a good person. I was lied to about many things on the car. The seller of the car replaced the seatbelts himself - taking the black seatbelts from my car and putting them into his car, and putting the red seatbelts from his car into my car. When he did this, he only put the bolts for the passenger seatbelt back in a few threads by hand and did not plug the airbag sensor back in... I drove the car home with my dad 1000 miles with a seatbelt that wouldn't have done shit had we been in an accident.

    I digress, I also found the rear view mirror was unplugged. However, when I plugged the rearview mirror back in, that is when this whole issue of the car automatically calling 911 started. Obviously the seller knew about this issue and unplugged the mirror, then didn't tell me jack shit about it. So, I thought there must be something wrong with the 911 buttons on the mirror itself. I disassembled the mirror, unplugged the circuit board for the 911 and ASSIST buttons completely, reinstalled the mirror and thought it would be fixed. I was incorrect. The car still called 911 today while sitting in my driveway idling.

    Last part, I did originally have a SRS/Airbag light on the dash which I was able to clear without an issue after the passenger seatbelt sensor was reconnected.

    So, does anyone have any idea what is really happening with this thing? I've unplugged the mirror again for now, but I'd really like to get to the bottom of the issue. Is the passenger door module error code related? Everything on that door works as it should - windows, locks, etc. I pulled the door card off that door and checked the connections at the module, all was good.

    HELP!
    Your friendly neighborhood certified driver coach.
    2014 White TA #7
    2016 TA2.0/GTSR clone

  2. #2
    Supporting Vendor JonB ~ PartsRack's Avatar
    Join Date
    Oct 2013
    Location
    Up The River..[Columbia River Gorge near Portland OR]
    Posts
    3,690
    You car's brain still thinks you just had an accident and is calling 911. Think 'OnStar' commercials

    My wife whacked a deer in her X4. High-end body shop was 'forced' to hire a "Sensor Reset Specialist" to figure out all the sensor issues caused by Bambi. Insurance had to OK the sub-contract, but I learned that "Sensor Resets" are important after any accident, because of all the safety features of park-sense, cruise following, lane-keeper, blind-spot, etc etc available now. Sensor guy fixed all, 2 hours. We traded that car for an X4M.
    Jon "JonB" Brobst ~~~~:<~ JonB@PartsRack.com


  3. #3
    Regional Membership Director
    VOA Mamba Member
    since 2013
    Indiana/Kentucky
    Steve-Indy's Avatar
    Join Date
    Oct 2013
    Posts
    3,253
    See your dealer.
    I don't send or receive "PM's" since I prefer DIRECT communication.

  4. #4
    Enthusiast Lawineer's Avatar
    Join Date
    Feb 2021
    Location
    DFW
    Posts
    633
    I’d be outting the seller for sure
    2013 GTS- Black w/ Gunmetal stripes. DSC Tractive Coilovers, ACR sways, carbon stuff, big wing
    2014 BRZ: Race/track car. Full retarded. 2016 Lexus GX460: Full boring

  5. #5
    Enthusiast
    Join Date
    Sep 2017
    Location
    NJ
    Posts
    189
    Appreciate the suggestions. I have the battery disconnected for the night and I'm going to go back in with the scanner and see if I can possibly reset the airbag module to factory settings. I'm not sure that'll work or do anything though as I don't have an airbag light on the dash. I'm not even sure my scanner can reset the airbag module but it's worth a shot before bringing it to a dealer.

    Quote Originally Posted by Lawineer View Post
    I’d be outting the seller for sure
    Dude straight up lied about a LOT of things. Even lied about the mileage on the car. When I flew down to pick the car up it had 4k mile more then what he said it had. Can't trust anyone these days, some people are just shit. I still love the car though and that's what matters.
    Your friendly neighborhood certified driver coach.
    2014 White TA #7
    2016 TA2.0/GTSR clone

  6. #6
    Enthusiast Fatboy 18's Avatar
    Join Date
    Oct 2013
    Location
    South of London, Surrey
    Posts
    7,397
    Does the Gen V have other air safety bags in the car fitted in the car? Door side impact bags?

  7. #7
    Enthusiast
    Join Date
    Nov 2016
    Location
    Forney, TX
    Posts
    137
    The title made me LOL

  8. #8
    Enthusiast Fatboy 18's Avatar
    Join Date
    Oct 2013
    Location
    South of London, Surrey
    Posts
    7,397
    Quote Originally Posted by Mikey View Post
    The title made me LOL
    Makes you wonder if the car is scared of the owner LOL

  9. #9
    Regional Membership Director
    VOA Mamba Member
    since 2013
    Indiana/Kentucky
    Steve-Indy's Avatar
    Join Date
    Oct 2013
    Posts
    3,253
    My suggestion revolves around the specific characteristics of your Viper and the capabilities of the wiTECH 2.0 to clear specific codes...assuming that the accident damage has not disrupted the integrity of your wiring.
    I don't send or receive "PM's" since I prefer DIRECT communication.

  10. #10
    Enthusiast
    Join Date
    Sep 2017
    Location
    NJ
    Posts
    189
    Quote Originally Posted by Mikey View Post
    The title made me LOL
    Quote Originally Posted by Fatboy 18 View Post
    Makes you wonder if the car is scared of the owner LOL
    I think we're scared of each other. Mutual respect is important in a relationship.

    Quote Originally Posted by Steve-Indy View Post
    My suggestion revolves around the specific characteristics of your Viper and the capabilities of the wiTECH 2.0 to clear specific codes...assuming that the accident damage has not disrupted the integrity of your wiring.
    If my scanner and I can't figure this out I'll have a one-on-one chat with the tech before bringing it directly to the dealer for him to mess with. I'm using an Autel, so it's good but certainly not as good as the $10k scanners at the dealer. The wiring on the car looks fine. Head of the deer took the front canard and front headlight out (a light hit at the front), then spun him around so his ass hit dead square in the center of the door. It was easier to just replace the door than fix the damaged one, but yes that airbag in the door did deploy. So the wiring should be perfectly fine.

    It's highly possibly my Autel just can't see those kind of codes and/or is not capable of resetting airbag modules. I'm trying a few more things before giving up though.
    Your friendly neighborhood certified driver coach.
    2014 White TA #7
    2016 TA2.0/GTSR clone

  11. #11
    Enthusiast
    Join Date
    Sep 2017
    Location
    NJ
    Posts
    189
    Small update as I haven't resolved this just yet, but will keep at it and report for anyone else who encounters this issue in the future.

    I had someone with factory programming equipment come out and calibrate the door to the car. This alleviated the U0200-00 Lost Communication code. The programmer did not see any other issues with the factory scan tool so we assumed that would be it and the car would stop calling 911.

    2 drives later, sure enough, it called again - albeit just one time and it was on the second drive, but still it happened. So, talked to the programmer again and he says the only other thing it could be is the airbag module itself simply not resetting properly. His advice was to just replace the airbag module with a new one as sometimes they don't properly reset. I did some digging and it does appear when the airbag modules are "hard" reset they are literally shorting out a MOSFET on the module. This doesn't always work. So better to just get a new module and call it a day as it's a PITA to get to it's location.

    So, TLDR: Ordered a new airbag module and will replace when it comes in.

    IMG_20211231_172115.jpg

    I'll updated again after a few drives with the new airbag module in the car.
    Your friendly neighborhood certified driver coach.
    2014 White TA #7
    2016 TA2.0/GTSR clone


 

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •