Question:
> Hello, Uconnect is stuck on the loading screen. I tried rebooting the system by pushing both volume and tune buttons. It’ll reboot, but get stuck at the loading screen again. I disconnected the neg on the battery and reconnected, same issue. Maybe I didn’t keep the battery disconnected long enough?? I went the the Uconnect site and saw there was an update for my car. I downloaded it, but can’t install because of the stuck loading screen. It has been doing this for the past couple weeks. It may load properly maybe once every 8 times.

Answer By Eddie Martin:
There is a star case out about this.
You will have to take to dealer to have repaired. The star case fits your issue the case number is S1608000314
Hope this helps