Membership renewal price question.

[johniew398]

#239810

I just checked and you’re correct.

It says Total:$150.00.

If there is a surcharge to pay the credit card fee then it should be stated on the site.

Probably nothing new though. I just checked my credit card for my first dues and it shows

View Details11/07/14 VIPERS OWNERS ASSOCIATON 888-778-1545 NC Services $156.00

[Shannon Whitehead]

#239811

Odd…. I’ll check into this.

[Viper Girl]

#239813

We will get that corrected…

[Viper Girl]

#239817

I don’t have access to all of the info on charges, but from what I can see 99% of Mamba’s are going thru at $150 with a couple here and there with possibly some items.

If you were charged incorrectly please PM me with your name, and the amount charged.

Johniew398, please see your PM’s

smhog, I see yours at $155, I’m checking with Randall to see if there was an item incorrectly added to your order. I’ll get back to you by PM

Thanks

[Shannon Whitehead]

#239818

If you have a third or fourth badge for additional people, it adds $5 for each of those.

[Shannon Whitehead]

#239821

You haven’t renewed for this year. That transaction is dated 11/07/2014, aka last year. For last year, you added a lanyard to your renewal, thus $156.

johniew398 said:
I just checked and you're correct.

It says Total:$150.00.

If there is a surcharge to pay the credit card fee then it should be stated on the site.

Probably nothing new though. I just checked my credit card for my first dues and it shows

View Details11/07/14 VIPERS OWNERS ASSOCIATON 888-778-1545 NC Services $156.00

[Shannon Whitehead]

#239823

Ok, in your case, you only have 2 badges on the account. However, since your second badge was in the “Fourth Badge” position, it charged you the additional $5.00. I will edit your account so that your second badge is actually in the second position. I’ll forward a message to HQ so that you are refunded the $5.00.

smhog said:
I just renewed my Mamba membership for $155. The email that was sent out states the renewal price is unchanged at $150 but when you click the link to the portal the price is $155. I double checked and I did not add any items that are available. The $5 difference is not listed or explained anywhere cleary if at all. I will assume it's a bank fee for the transaction.

What is the $5 difference? If it's a mistake please correct it. If not, please make it clear on the portal why the difference.

Thank you,

Tim

[Timothy Mahoney]

#239845

Web Driver,
Thank you. I didn’t catch that before and since the field was filled out when I clicked the email link I didn’t give it a second thought.

I figured it was something simple.

Tim

– – – Updated – – –

Randall and Kala, thank you for your quick response to my question.

Tim

[jwolf]

#239886

When I did mine I click the link and the form was filled out all but CC and it had my name in the fourth badge spot, I deleted it and I was still charge $155?

[Shannon Whitehead]

#240060

Jay, looking at the query that hit the database, those fields did not get cleared out for some reason. I’ll send a note to HQ to have that refunded for you.

[Shannon Whitehead]

#20469

I just renewed my Mamba membership for $155. The email that was sent out states the renewal price is unchanged at $150 but when you click the link to the portal the price is $155. I double checked and I did not add any items that are available. The $5 difference is not listed or explained anywhere cleary if at all. I will assume it’s a bank fee for the transaction.

What is the $5 difference? If it’s a mistake please correct it. If not, please make it clear on the portal why the difference.

Thank you,

Tim

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