Newest update. We now know the plan and have begun the next steps. Here’s the status:
We’ve negotiated with the current credit processor and they are just hesitant to open back up due to the large amount of $ flowing. We have a limited history and this particular processor is just skiddish. Many places are so risk averse these days because of the delicate state of the economy and the liability they have to ensure those who they are processing for are legit. We darn near quadrupled what they expected over a month… in 24 hours.
But, big good news. We’ve simply worked with a few other banks to seek a new credit card processor, one of them was the bank we currently have our account with. Throughout the day we had huge work completed and we’ve officially been approved and are now in the process of building a new credit gateway and reprogramming the site to work with them. This usually takes up to a week. We may get it done by this weekend, but could be Mon-Tues realistically until the gateway is up given the 3 entities that have to work together to get it done (the weekend screws us up). But it’s what we have to do. And when it’s done, we’ll be in a better place – the terms from these guys are quite open with no limits. So we’ll be in a good place.
So for now, we’re going to pause web registrations and just switch to our current bank. However, people can continue to register via paper if they want. Folks can call the headquarters and ask it to be emailed or faxed to them. The number is 888-778-1545 or admin@driveviper.com. If you’re hoping to get a lower number based on where we’re at (we’re in the 600’s), the paper registration will get you registered so that you can keep getting the lower # assignment. But I think most will just wait a few days to get the gateway back up. We’ll announce when it’s done!
